Detailed Business Process Model Description : Start Premise Based Service for Landlord Description : 5.9 Identify Pending Start Service Agreements Ready for Activation

5.9 Identify Pending Start Service Agreements Ready for Activation
See Start Premise Based Service for Landlord - Tenant Page 4 on page 2-5 for the business process diagram associated with this activity.
Group: Service Agreement Activation Process
Actor/Role: CC&B
Description: The Service Agreement Activation background process, SAACT, periodically checks and selects Service Agreements with a start read and Start Date less than or equal to the current date. This background process then attempts to transition the Service Agreement to Active.
Manual Process: The CSR or Authorized User may transition the Service Agreement to Active as a result of exception processing.
Automated Process: CC&B will automatically transition the Service Agreement to Active status when all required information is made available.
 
 
SAACT - SA Activation - activates and stops Service Agreements when all required information is available.

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