See Start Premise Based Service for Landlord - Tenant Page 1 on page 2-2 for the business process diagram associated with this activity.Actor/Role: CSRDescription: The landlord needs to be established in CC&B as a customer, requires a separate account to associate with the Landlord Agreement. If a tenant is starting service, they need to be established in CC&B as a customer. Refer to 3.3.1.1 Establish Person and or Account.
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