Detailed Business Process Model Description : Start Premise Based Service for Landlord Description : 7.2 Resolve Exception and Request Update Data

7.2 Resolve Exception and Request Update Data
See Start Premise Based Service for Landlord - Tenant Page 6 on page 2-7 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: The CSR or Authorized User enters required information in CC&B to resolve the exception. This may include creating a Field Activity, or updating a Meter record, Service Point record, or SP Meter/Item History records.

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